Please Note: The online FREE lessons have been compressed for faster downloads. Purchased CD ROMs/DVDs load almost instantly and have higher sound and video quality.
Please allow a few seconds for the FREE online tutorials to load. If you have any difficulties downloading these FREE online tutorials please do not hesitate to contact us for help.
If you want to get started in an IT career then you may like to take a look at this MCDST Certification tutorial. Expert author Bill Ferguson teaches you the necessary skills to successfully troubleshoot desktop environments running on the MS Windows Operating System. Throughout this MCDST training tutorial, you'll be given a comprehensive beginners guide to MCDST that will assist you in passing the test and help you in your IT career.
We hope you enjoyed the FREE lessons above. To view the complete contents, including the chapters below, please purchase the CD. CLICK HERE TO BUY THIS CD
Desktop Management
User Logon
User Accounts in the Control Panel
Local Users and Groups Tool Explained
User Config. - Lesson 1
User Config. - Lesson 2
User Profile Management Explained
Multilingual Config.
Security and Local Policy Settings
Resulting Set of Policy
System Resources
System Performance & Maintenance Tools - Lesson 1
System Performance & Maintenance Tools - Lesson 2
File & Folder Access
Chapter Overview and Managing Files & Folders
NTFS File and Folder Permissions - Lesson 1
NTFS File and Folder Permissions - Lesson 2
Simple versus Classic File Sharing
Permissions
File Compression and Encryption Explained
How to Map Network Drives
Shadow Copies
Files and Folders Offline
Hardware Issues
Managing Drivers - Overview
Drivers and Driver Updates Explained
Driver Signing and Rollback
Storage Devices Overview
The Disk Management Tool - Lesson 1
The Disk Management Tool - Lesson 2
Display Devices and Settings
I/O Devices
Hardware Profiles - Lesson 1
Hardware Profiles - Lesson 2
Advanced Config. Power Interface
Printers
Chapter Overview
Printing Terminology
Installation of a Local Printer
Installation of a Network Printer
Troubleshooting Printers & Print Jobs
Printer Pooling versus Printer Priorities
How to Audit Printers
Network Connectivity
The OSI Model - All Levels
IP Addressing - Overview
Name Resolution
Troubleshooting Tools
Remote Connection Issues
Troubleshooting Applications
Troubleshooting Tools
How to Configure a PIF
Identifying WIN 16 Applications
Troubleshooting WIN32
Application Compatibility Explained
Troubleshooting Security Issues
Internet Explorer Config. Internet Explorer:
• Overview
• General Tab
• Security Tab
• Privacy Tab
• Content Tab
• Connections Tab
• Programs Tab
• Advanced Tab
Outlook Express Outlook Express:
• E-mail
• Data
• Newsgroups
Microsoft Office
Office Installation - Step by Step
Supporting Office - Lesson 1
Supporting Office - Lesson 2
Security and Recoverablility
Office Language Features
Microsoft Outlook
The Creation of Profiles and Accounts
Handling Data
Microsoft Outlook Troubleshooting
Tips On Taking the Test
Tips for taking the exams
Credits
Author Details
MCDST Training Tutorial Wrap Up
UK & Europe
Marrutt Software Training
Bellbrook Industrial Estate
Uckfield, East Sussex, TN22 1QL
United Kingdom
UK Tel: +44 (0) 1825 764057
UK Fax: +44 (0) 1825 768841
US & Canada
Marrutt Software Training
1133 Broadway, Suite 706
New York, NY 10010
United States
US Tel: 646-736-7932
US Fax: 646-895-7649
UK & Europe
US & Canada