AOL 6 Tutorial

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Navigating
Mouse and Keyboard
Hyperlinks Buttons
Windows and Scroll Bars
Individual Windows
Using Dropdown Menus
Using List boxes
Using Text Boxes
Keywords and URLs for Searching

Finding Help for AOL
Chapter Overview and Offline Help
AOL SW Help
Gaining Technical Support Via Phone
AOL Books
Gaining Online Help
QuickStart
AOL Help Overview
AOL Introduction
Live Help
AOL Community Help Explained
AOL Classes

Parental Controls and Safety
Screen Names for Children
How to Set Parental Controls
e-mail Control Explained
AOL Online Timer
Chat Rooms IM - Security and Control
Downloads Newsgroups & Services - Security and Control
How to Notify AOL of Security Issues

E-mail
Chapter Overview
Reading e-mail - new and old - Lesson 1
Reading e-mail - new and old - Lesson 2
How to Write e-mails
How to Upload Attachments to Your Outgoing Mail
Sent Mail
Junk Mail
Sorting Mail
Downloading With Attachments
AOL Addresses versus Internet Addresses
Making the Most of the Address Book
The Mail Menu
CC and Bcc e-mails
Answer e-mails
How to Forward e-mails
Mail Status
Unsending Your Mail
Making the most of Filing Cabinets to Organise Mail
How to Spell Check Your Mail
Inserting Pictures and Graphics in Your Mail
How to Access your e-mail From the Web

Instant Messaging (IM)
Chapter Overview
How to Send and Receive Instant Messages
Turning on/off Instant Messenger
Leaving Away Messages
Set Up and Using Buddy Lists
Attaining Information About Users
Locating Users

Using Chat Rooms and Online Forums
Chat Room or Conference Explained
How to Find Chat Rooms
How to Create a Chat Room
Maintaining a Log of a Chat Session
Message Boards Explained
Locating Communities
Read Messages
Search Messages
Post Messages
Reply to Messages
News Groups Explained
Locating Newsgroups
Subscribe to Newsgroups
Read Newsgroup Messages
Search and Post Messages - Lesson 1
Search and Post Messages - Lesson 2
Download Your Messages

Downloading Files
Chapter Overview
The Method used for Download
File Libraries Explained
Making use of the Download Center
Search for Files
Viruses and Other Hazards
Making use of the Download Manager
Automatic AOL

My Calendar
Chapter Overview and Set Up
The Calendar View and Interface Explained
How to Add Events and Meetings
Using the Event Directory and Idea List

AOL Preferences
Usernames and Passwords - Lesson 1
Usernames and Passwords - Lesson 2
Privacy
Mail
Automatic AOL
Checking Spelling
Internet Options Explained
Connection and Setup Options Explained

Favorite Places
How to Find and Add Places
Edit Favourite Places
My Places

AOL Channels
Chapter Overview
Open and Close a Channel
How to Search and AOL Channel
Channel Interfaces Explained
Online Shopping - A word of caution